Orders and Shipping

How will I know if my order is confirmed?
Once payment is done from your side, you will get a confirmation message saying that your payment was successful. Post this, you will receive an email and SMS from Indian Terrain saying that your order is confirmed.

Do you offer free shipping?
We ship all over India. We offer free shipping on all orders.

How do I check the status of my order?
The status of your order can be checked on the ‘Orders’ page under your account once your order is placed. Your order status will notify you whether your order has been shipped or not.

How do I check if Indian Terrain delivers to my pin code?
While placing your order, you have an option to enter your pin code on the same page to check if our delivery executives will be able to access your location or not.

Which Countries Do You Ship To?
We ship our products only within India, currently.

Do You Offer Expedited Shipping?
At this point we are unable to offer overnight or expedited delivery service.

Can I ship different items in my order to different shipping addresses?
We can only process one shipping address per order. So, if you want to order several items and ship to different people, please treat these as separate orders.

Can My Order be shipped To A Post Office Box?
No. Since we offer door to door deliveries through our shipping partners you must include full address details including a street address for shipping.